Key Responsibilities:
Administrative & Communication
- Provide administrative support to the founder and senior leadership, including calendar management, meeting coordination, and documentation.
- Act as the primary point of contact between founders and internal/external stakeholders, ensuring smooth communication.
- Prepare, edit, and proofread documents, presentations, and reports with high attention to detail.
Project Coordination & Research
- Support in managing projects and initiatives, ensuring timely completion and stakeholder alignment.
- Conduct research and analyze data to support decision-making and strategy.
- Handle sensitive information with discretion and confidentiality.
Business Development & Sales
- Support in business development and lead generation.
- Assist in client outreach, prospecting, and sales campaigns.
- Conduct market and competitor research, and contribute to sales presentations and pitch decks.
- Track performance metrics and prepare business reports..
Customer & Business Analysis
- Assist in gathering and documenting customer needs and business requirements.
- Participate in discovery and scoping sessions to define business objectives.
- Create and support business requirement documents (BRD), user stories, and process flows.
- Help in data analysis, reporting, and performance tracking.
Collaboration & Delivery
- Work closely with cross-functional teams (Product, Engineering, QA) for seamless execution.
- Support in defining test cases and acceptance criteria.
- Assist in ensuring projects are delivered on time and aligned with business goals.
Qualifications & Skills
- Education: Recent graduate or pursuing BBA, MBA, or related field. Candidates with IT/technical background and interest in business are also encouraged.
- Analytical Skills: Strong problem-solving and critical-thinking abilities.
- Communication: Excellent verbal and written communication skills.
- Technical Proficiency: Basic understanding of Excel, CRM tools, JIRA, SQL, or business process modeling preferred.
- Sales & Marketing: Interest in client management, digital marketing, and lead generation.
- Teamwork: Ability to thrive in a fast-paced, collaborative environment.
- Agile Mindset: Familiarity with Agile methodologies (Scrum/Kanban) is a plus.
- Personal Traits: Proactive, entrepreneurial spirit, adaptable, detail-oriented, and eager to learn.
